Refund and Returns Policy

No Return Policy

Thank you for shopping with SVWM . We strive to provide you with high-quality products and exceptional customer service.

Policy Overview:

  1. All Sales Final: Once a purchase is made, it is considered final. We do not accept returns or exchanges for any reason other than product defects or damages incurred during shipping.

  2. Defective or Damaged Products: In the event that you receive a defective or damaged product, please contact our customer service team within same days of receiving your order. We will gladly assist you in resolving the issue by offering a replacement or a refund.

Conditions for Returns:

  1. Product Condition: To be eligible for a return or exchange due to damage or defect, the product must be unused and in the same condition that you received it. It must also be in the original packaging.

  2. Proof of Purchase: A proof of purchase, such as an order confirmation or receipt, is required for all return or exchange requests.

  3. Return Shipping: If applicable, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

How to Initiate a Return:

To initiate a return or exchange due to product defect or damage, please contact our customer service team at [customer service email or phone number] within same day of receiving your order. Our team will guide you through the return process and provide further instructions.

Exceptions:

This policy does not apply to certain types of products, such as [list any exceptions, if applicable].

Contact Us:

If you have any questions or concerns about our No Return Policy, please don’t hesitate to contact us at [customer service email or phone number]. Our team is here to assist you.

Policy Changes:

SVWM reserves the right to modify or update this No Return Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.