Refund and Returns Policy
No Return Policy
Thank you for shopping with SVWM . We strive to provide you with high-quality products and exceptional customer service.
Policy Overview:
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All Sales Final: Once a purchase is made, it is considered final. We do not accept returns or exchanges for any reason other than product defects or damages incurred during shipping.
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Defective or Damaged Products: In the event that you receive a defective or damaged product, please contact our customer service team within same days of receiving your order. We will gladly assist you in resolving the issue by offering a replacement or a refund.
Conditions for Returns:
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Product Condition: To be eligible for a return or exchange due to damage or defect, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
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Proof of Purchase: A proof of purchase, such as an order confirmation or receipt, is required for all return or exchange requests.
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Return Shipping: If applicable, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
How to Initiate a Return:
To initiate a return or exchange due to product defect or damage, please contact our customer service team at [customer service email or phone number] within same day of receiving your order. Our team will guide you through the return process and provide further instructions.
Exceptions:
This policy does not apply to certain types of products, such as [list any exceptions, if applicable].
Contact Us:
If you have any questions or concerns about our No Return Policy, please don’t hesitate to contact us at [customer service email or phone number]. Our team is here to assist you.
Policy Changes:
SVWM reserves the right to modify or update this No Return Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.